Frequently Asked Questions
How do we handle shipping?
Depending on the order we either ship via FedEx or USPS. Shipping and handling totals are calculated at checkout using a sliding Flat-Rate scale based on number of items.
Free orders granted each calendar school year will not be charged shipping.
| # of Items | Price | # of Items | Price |
| 1-10 | $15.00 | 1000-1999 | $175.00 |
| 11-49 | $25.00 | 2000-2999 | $250.00 |
| 50-99 | $35.00 | 3000-3999 | $350.00 |
| 100-249 | $50.00 | 4000-4999 | $450.00 |
| 250-499 | $75.00 | 5000-5999 | $550.00 |
| 500-999 | $125.00 | 6000+ | Call for Quote |
Can I order via mail-in Purchase Order?
You may mail-in your order via a purchase order form, which you can download here:
Sales Product Purchase Order Form
Email your completed purchase order to: NCHEPUBS@serve.org
OR
Mail your completed purchase order to:
NCHE Publications
5900 Summit Ave #201
Browns Summit, NC 27214
Please do not fax orders.
Who can I contact with questions about the store or regarding my order?
Please reach out to us with any questions you may have:
NCHE Helpline - email: homeless@serve.org